Careers

We are always on the lookout for talent.  Check back often for available positions.

Director, Strategic Accounts

Ventraq is an innovative software and services company that’s well established in the market place.  Our software products have been used around the world for over 30 years. We are seeking a self-motivated individual to fill the role of Director of Strategic Accounts.

PURPOSE: Responsible for direct sales of company products and services within assigned US territories in accordance with company sales procedures.  Actual duties and responsibilities may vary as a result of corporate directives, departmental objectives and special projects, in addition to the duties listed below.

ESSENTIAL FUNCTIONS:

  1. Create demand for company products and services in assigned territory accounts and develop strategies for penetrating new accounts. The accounts include but are not limited to Federal, State, Local government, and commercial accounts in all 50 states & Canada.
  2. Enter and track sales activities (e.g. Opportunities, Contacts, Calls, Emails, Proposals) in Salesforce as well as working with the Finance Department to maintain sales forecast.
  3. Develop proposals, pricing, direct sales collateral, product presentations specific to identified customer needs and other supporting documentation necessary to close business.
  4. Monitor product/service delivery to assure customer satisfaction.
  5. Participate in industry trade shows.

REQUIREMENTS:

  1. Bachelor’s degree (or equivalent work-related experience), minimum of 8+ years selling to defined territories.
  2. Relevant sales experience with technology products. All sales should be of technology with at least 5 years selling to telecommunications departments.
  3. Demonstrated ability to build and maintain ongoing, collaborative relationships with coworkers.
  4. Experienced working sales efforts through large System Integrators.

BENEFITS:

  1. Uncapped commissions on top of a competitive salary
  2. Eligible for Benefits after 30 days: Medical, Dental, Vision & 401K
  3. Competitive PTO program
  4. Availability to telecommute with occasional travel to the Maryland office

Send your resume to [email protected]

Software Programmer

PURPOSE: Programming, troubleshooting, and modifications of web-based and back-end Windows and RDBMS software applications.

ESSENTIAL FUNCTIONS:

  1. Performs application programming, unit testing, troubleshooting of new and existing NetPlus Product software for web-based Windows back-end Java EE and .NET environments, in accordance with objectives, priorities, schedules, and standards.
  2. Interacts internally and externally to understand customer objectives and assist with identifying suitable software implementation approaches and operational procedures.
  3. Uses DevOps tooling for task workflow, source code configuration management, patching, build & release management, and supporting front-line customer care.
  4. Contributes subject matter expertise to support coworkers involved in the product lifecycle support and sales engineering.
  5. Provides technical guidance for cross-department collaborations.
  6. At times of resource strain, assists with non-programming technical tasks such as data conversion, installations, product configuration, performance tuning.
  7. Performs other duties as assigned by the Business Unit’s supervisor.

KNOWLEDGE, SKILLS AND ABILITIES:

  1. Web-based cross-browser development. JEE, Java, Javascript, .NET, C#
  2. RDBMS (Oracle and MS SQL) and Structured Query Language
  3. Windows O/S (server and desktop). Scripting: .bat, PowerShell, PERL or python
  4. Eclipse IDE, git and/or CVS

QUALIFICATIONS:

  1. Bachelor’s degree or higher.
  2. Minimum 2 years of professional experience involving daily JEE and/or .NET programming and RDBMS. Telecom Industry experience is especially desirable.
  3. Excellent written and oral communication skills.
  4. Demonstrated ability to professionally work across all departments and levels.

BENEFITS:

  1. Eligible for Benefits after 30 days: Medical, Dental, Vision & 401K
  2. Competitive PTO program
  3. Availability to telecommute with occasional travel to the Maryland office

Please email resumes to [email protected].

Customer Support

PURPOSE:  Performs a variety of general support activities in the customer support function, in compliance with company procedures.

ESSENTIAL FUNCTIONS:

1. As a technical liaison, responsible for providing troubleshooting and repairing technical support to company field engineers, technicians and customers.
2. Assesses and responds to situations where standard procedures have failed in isolating or fixing problem equipment.
3. Reports design, reliability and maintenance problems to engineering.
4. Involved in customer installation and training programs as needed.
5. Responsible to provide the customer with timely updates and status of reported problems.
6. Must maintain internal databases – primarily the Incident Report, Asset and Contact databases.
7. Must carry a pager/phone for 24×7 coverage (rotating basis).
8. Other duties as assigned.

REQUIREMENTS:

1. Technical college degree (or equivalent experience).
2. Minimum five years in troubleshooting or customer service.
3. Excellent written and oral communications skills.
4. Demonstrated ability to deal with all levels of staff professionally.
5. Must be able to travel 15 – 20%, including international.

HELPFUL SKILLS AND ABILITIES:
1. Oracle database experience
2. Pentaho experience

BENEFITS:

1. Eligible for Benefits after 30 days: Medical, Dental, Vision & 401K
2. Competitive PTO Program
3. Availability to telecommute with occasional travel to the Maryland office

Recent Comments